City of Joburg

Johannesburg City Parks and Zoo

Johannesburg Zoo


All queries should be channelled through the call centre, Joburg Connect, which can be contacted 24 hours, seven days a week, on 0860 56 28 74 or 011 375 5555 For each query, you will get a reference number. Make sure you keep this number so that you can follow up your query. Email: Facebook Instagram Youtube

Our parks are there for the enjoyment of all; keep in mind the safety and comfort of others when you are using them. Check the list of do’s and don’ts for the Johannesburg Botanical Gardens.

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Although City Parks works hard to keep our parks looking beautiful, it cannot do this without your help. Visitors need to be involved in keeping our parks in pristine condition.


  • Picnic in designated areas
  • Dogs on leash in designated areas
  • Passive recreation
  • Park vehicles in parking area
  • Book events for groups of 15 or more people
  • Feed ducks in designated areas only
  • Cycle in designated areas only
  • Book for organised photo or film shoots and events


  • No open fires, braais or gas braais
  • No gazebos
  • No fireworks
  • Don't remove labels from plants
  • Don't dump objects in ponds
  • No alcohol
  • No cars inside garden
  • No loud music
  • No illegal vending
  • No dogs in dams or water fountains
  • Don't pick flowers or leaves
  • No littering
  • No ball games in theme gardens
  • Don't break branches of trees or shrubs
  • No angling allowed inside park

To book photo shoots for weddings or picnics, or to book events, please phone 011 712 6664/ 011 712 6658 / 011 712 6690.

No open fires or braais are allowed in the Johannesburg Botanical Gardens.

In case of emergency, please call: sector police on 071 675 6065/ 076 285 2260/011 486 5000.